Terms & Conditions
Last Updated: June 2026
At Asfario.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund according to the terms outlined below.
Return Eligibility
Items may be returned if:
- The return request is made within 03 days of delivery.
- The item is unused, unworn, and in original condition.
- All original tags, labels, accessories, and packaging are included.
- The product is not damaged due to customer misuse.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
- Personalized or custom-made products
- Clearance or final sale items
- Gift cards
- Hygiene-sensitive products
- Items marked as non-returnable
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
- Order number
- Product photographs
- Description of the issue
We will review the claim and provide a suitable resolution, including replacement or refund where applicable.
Return Process
To initiate a return:
- Contact our customer support team.
- Provide your order number and reason for return.
- Receive return instructions.
- Ship the product back to the provided return address.
Returns sent without prior approval may not be accepted.
Refunds
Once the returned item is received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping Costs
- Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
- Original shipping fees are non-refundable unless required by law.
Exchanges
We may offer exchanges for eligible products based on stock availability.
Contact Us
For return and refund assistance:
Email: info@asfario.com
Whatsapp: +92 340 058 3399
Website: www.asfario.com